Hat Bar Reservation
THE DETAILS
Welcome!!!
We are so excited to have your group join us to design the most fabulous custom hat!
No reservations are required. We always welcome walk-ins!
The reservations are for our larger groups who may be on a tight schedule, or have an itinerary planned for the weekend! We want to ensure that we are staffed up, able to accommodate and excitedly welcome your group in! Our goal is to eliminate wait time, and ensure you have the best experience at our hat bar. Make us apart of your itinerary- you wont regret it!!
Appointments are available for booking up to 60 days in advance. If more than 60 days out, the dates will not be available for booking.
What to Expect
Guests will be guided through the hat bar experience, accessories, and pricing. A hat stylist will help you find the perfect fit and hat style for your head size, face shape and all the things! Your experience will be led by our team, with combined creativity and your personal preference — will create a one of kind combo!
Important Details
A $20 Hat Bar Reservation Fee per participating customer will be required at checkout to reserve your party’s time block.
Your RESERVATION includes:
- A dedicated stylist for your group
- Hat Branding (a $30-$50 value)
The reservation fee will not be applied towards merchandise or any other in-store purchase.
Changes to Reservation
Changes to your reservation may be made through the confirmation email up to 72 hours before your scheduled appointment.
Reservations fees are based on the original party size at time of booking, adjustments or reductions in guest count will not result in money back. Additional guests may be added prior to the event and will be charged separately.
Cancellation Policy
- Cancel 72+ hours before your appointment for a full refund.
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Cancellations within 72 hours of your appointment will be eligible to receive store credit. Email support@shopfelt.com or call us 830-383-1050
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No refunds for same day cancellations or no-show appointments.
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By completing your booking, you acknowledge and agree to the reservation fee and cancellation policy.
Common Questions-
Q: What If I pay the $20 and don't find a hat that fits? Or a hat I love?
A: Sad! We always hope to help everyone find something dreamy; however, it happens. The good news is we brand & laser engrave MANY things beyond hats. We have many leather goods and beyond, offered in our store for you to purchase in order to redeem and enjoy the personalized branding experience.
Q: What If we have a group of 10, but only 8 want to commit to the "hat making process". Do we book for 10? Or 8?
A: We recommend booking for all that are committed to putting down the $20 deposit. If the others in the group decide to participate, then they may. They just won't receive the benefits of the discounted branding! However, it is always best to ensure we have the proper staffing and time blocked off for the entire group size, so that we can best accommodate!!
